Website terms of use

Welcome to the ‘Sort My Place’ website. If you choose to continue to browse and utilise our website you are agreeing to comply with and be bound by the following terms and conditions of use. These, together with our privacy policy outline clearly ‘Sort My Place’ relationship with you vis-à-vis this website.

The term ‘Sort My Place’ or ‘us’, ‘we’ or ‘our’ refers to the owner of the website whose registered office is Sort My Place, Rotunda Buildings, Montpellier Exchange, Cheltenham, GL50 1SX.

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1. 1. 1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
      2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
      3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
      4. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions
      5. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
      6. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
      7. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
      8. You may not create a link to this website from another website or document without ‘Sort My Place’s prior written consent.
      9. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Sort My Place.

Sort My Place is a registered firm, providing a range of property staging, styling and organising  services.

Sort My Place maintains public liability and professional indemnity insurance during its business operations.

THE CLIENT’S STATUTORY RIGHTS AS A CONSUMER ARE NOT AFFECTED BY ANY OF THE PROVISIONS OF THIS AGREEMENT.

By making an enquiry to Sort My Place either through an online enquiry form or by telephone or email, Sort My Place will contact you to discuss your requirements further. You are under no obligation to take up any proposed services or buy goods and may choose to decline any quotation provided to you. Your statutory rights are not affected.
Sort My Place will not give structural advice and are not authorised to give structural advice. Before undertaking any structural alterations or major repairs to a property you should seek professional advice from a suitably qualified structural surveyor, architect or builder.

Services

Sort My Place provides a range of property staging and styling advice, home improvement advice, furniture, accessory, house dressing supplies and services in the UK.

Sort My Place initial consultations provide advice and recommendations. These will take approximately two hours and the majority of the house will be viewed and discussed during this visit. Cellars and loft spaces without a full staircase are not included and Sort My Place maintains the right to exclude any areas at any time.
Sort My Place e-consultation provides a summary report within seven days, involving recommendations and advice.
Sort My Place Home Staging Report provides a written down summary, including a room-by -room report. This will include recommendations and advice.

Sort My Place provides advice, information and recommendations in good faith and the client should satisfy themselves, before taking action as a result of information found on this web site or information provided by Sort My Place that they are satisfied with the cost effective measures recommended.
Sort My Place provides suggestions and techniques aimed to improve property appearance and are recognised to increase property appeal to buyers. House selling price and the speed of sale are proven to increase using home staging techniques. However, Sort My Place cannot guarantee a faster sale or an increase in property value.

Timescales

As soon as it is able to do so Sort My Place shall specify the date on which it intends to commence the services and the estimated completion date. All such dates shall be approximate only and while Sort My Place shall use its reasonable endeavours to meet the estimated completion date Sort My Place shall not be liable for any delay in completion and time shall not be of the essence of the Agreement.

Client’s Obligations

The Client shall:-

1.1 permit Sort My Place, its employees, sub-contractors, agents and other appointed representatives access to the Property at all reasonable times for the purposes of providing the services, delivering goods and materials and/or carrying out works;

1.2 ensure a supply of water and power at the Property sufficient for the purpose of carrying out works and such services shall be supplied at no cost to Sort My Place;

1.3 be responsible for any loss or damage to any goods, materials, tools or equipment delivered to or stored at the Property except to the extent that such damage arises from Sort My Place’s failure to take reasonable care; and

1.4 be responsible for home contents insurance to cover all items loaned to the Client by Sort My Place for the entire duration of the loan including but not limited to antique furniture.

Sort My Places’s Obligations

2.1 Any goods and materials supplied by Sort My Place shall be of satisfactory quality and fit for their purpose.

2.2 If the Client requires any particular goods and materials to be supplied by Sort My Place he/she must provide written details of these when returning the Estimate. In the absence of such specification the goods and materials supplied shall be selected at Sort My Place’s absolute discretion and the Client shall not be entitled to reject goods and materials selected by Sort My Place unless they have been supplied in breach of clause 2.1.

2.3 If the Client requests that Sort My Place use goods or materials supplied by him/her for the purposes of providing the services, Sort My Place shall do so on the strict understanding that Sort My Place has no responsibility as to their quality or suitability. Any losses or damages, which may flow from the use of such goods or materials, will be the sole responsibility of the Client.

2.4 Sort My Place shall provide the services using reasonable care and skill.

2.5 Sort My Place shall not be liable for any defect in any goods and materials supplied and any works carried out which arise from fair wear and tear, wilful damage, negligence of the Client, failure to follow Sort My Place’s instructions (whether oral or in writing) or alterations made without Sort My Place’s approval.

2.6 Sort My Place is under no obligation to produce receipts to the Client for goods or materials supplied except in the case of electrical appliances, which are under the manufacturer’s guarantee.

2.7 Whilst the services supplied by Sort My Place are designed to make the Property more marketable Sort My Place gives no guarantee that the Property will be sold or rented following completion of the services.

Prices and Quotations

Quotation: A quotation will always be accompanied by a terms and conditions document covering relevant terms and conditions within trading law.

Charges: fees for services will be charged at the rates stated by Sort My Place

Payments. Sort My Place will give you a receipt immediately for any cash payment and provide a confirmation invoice by post or email. For other services Sort My Place will arrange payment by the most suitable agreed method.

3.1 The price is exclusive of applicable VAT.

3.2 Unless otherwise agreed in writing by Sort My Place a payment equivalent to 50% of the total price shall be payable prior to commencement of the works and supply of the goods and materials following an initial or e-consultation. The Client should note that commencement of the works and supply of the goods and materials will not take place until Sort My Place has received this payment in cleared funds.

3.3 All payments shall be payable within 10 working days from the date of request.

3.4 The balance of the total price shall be payable within 10 days from the date of completion of the contract.

3.5 Payments may be made in cash or by bank transfer.

3.6 Should the Client fail to pay any invoice submitted by Sort My Place, Sort My Place may, without prejudice to any other right or remedy available to Sort My Place charge the Client interest (both before and after judgement) at the rate of 4% per annum above the base rate of Barclays Bank Plc from the due date until payment in full is made.

3.7 Ownership of the goods and materials supplied and paid for by Sort My Place or its agents, whether installed or not, shall not pass to the Client until all invoices rendered by Sort My Place to the Client have been paid in full and until such time the Client shall keep the goods and materials in good repair and condition and properly protected and insured.

Property prices: Sort My Place is not authorised to give property valuations.

Complaints

Sort My Place will follow up any complaint from customers contracting our services. We will always endeavour to take action in order to ensure a high level of service offered to Sort My Place customers.

Contacting Sort My Place

If you have any questions about this terms and conditions statement please contact us at:

Sort My Place, Rotunda Buildings, Montpellier Exchange, Cheltenham, GL50 1SX.

Email at; [email protected]
Tel: 07359 703 708